www.HomeByMaster.com

Privacy Statement

 


HomeByMaster is committed to respecting your privacy through the protection of personal information you submit.
The following statements outline our promise to you:

Purpose and Consent
We explain to you the purpose of collecting it and obtain your consent before collecting your personal information .

Limiting Collection
Collection of personal information is limited to what is reasonable under the circumstances and your information will be used only for the purpose for which it is collected.

Security
Personal information is kept confidential and secure and is not disclosed to anyone outside of HomeByMaster without your consent, unless required by law.

Access
You have the right to access your own personal information, and to correct any inaccuracies.

10 Principles of Privacy

  •  
    • HomeByMaster is committed to maintaining the accuracy, confidentiality, and security of personal information.
    • We have accepted 10 Principles established by the Canadian Standards Association’s Model Code.
    • They are as follows:
  1. Accountability
    HomeByMaster employees are responsible for maintaining and protecting personal information under their control.
  2. Identifying Purposes
    We identify the purposes for which personal information is collected.
  3. Consent
    We only collect, use and disclose your personal information with your knowledge and consent, except where otherwise required or permitted by law.
  4. Limiting Collection
    We limit collection of your personal information to only those details that are necessary for the purposes identified.
  5. Limiting Use, Disclosure and Retention
    Personal information is only used or disclosed for the purpose that it was collected, unless otherwise consented, or when required or permitted by law. We only retain your personal information for the period of time required to fulfill the purposes for which it was collected.
  6. Accuracy
    We keep personal information being collected as accurate, complete and up-to-date as necessary to fulfill the purposes for which it was collected.
  7. Safeguards
    We protect personal information being collecedt with security safeguards appropriate to the sensitivity of the information.
  8. Openness
    Information about our policies and practices relating to the management of personal information is made readily available to you.
  9. Access
    At your request, we inform you of the existence, use, and disclosure of your personal information. We also provide access to the information. You can challenge the accuracy and completeness of your information, and amend it as necessary.
  10. Challenging Compliance
    You can contact us with any questions, complaints, or suggestions with respect to the above principles.

Personal Information
What is Personal Information?

  • Personal information is broadly defined as information about an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.
  • Data collected with personal identifiers removed, so that it is impossible to determine the identity of the person to whom the information relates, is not considered personal information.

Our Relationship With You

  • We want to provide you with service on an ongoing basis and to establish a long-lasting relationship with you that will grow and change to meet your needs.With your permission, we collect personal information about you to: 
    • identify you
      establish and maintain a relationship with you, and to provide you with better service
    • protect you, and us, against error and fraud
    • omply with legal requirements
  • Your personal information may also be used to create statistics about HomeByMaster’s business. We will not sell your personal information to any organization, for any purpose.

Consent

  • The cornerstone to protecting your privacy is consent.
  • We will only collect, use, and disclose your personal information with your consent, except where otherwise permitted by law.
  • We do not, as a condition of the supply of a product or service to you, require you to consent to the collection, use, or disclosure of your personal information beyond that information which is required to provide our services to you.
  • You may choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service or information that you requested or that could be offered to you. Types of Consent Consent can be express or it may be implied in appropriate circumstances.
  • Express Consent can be given in writing, in person, electronically, by telephone, or by using a check-off box.
  • Implied Consent occurs when surrounding circumstances exist that lead a reasonable person to believe that this consent had been given, although no direct, express or explicit words of agreement are transmitted.

Withdrawing Consent

  • You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
  • If you withdraw consent, we will inform you of the implications of such withdrawal.
  • To withdraw consent, simply contact us and advise us of what personal information you no longer wish us to use.

Security and Disclosure of Your Personal Information

  • What Safeguards Do We Have in Place?
  • HomeByMaster has developed processes and procedures to keep your Personal information safe and secure.
  •  We have appropriate safeguards in place depending on the sensitivity of the information.

Disclosure of personal information:

  • We will only use and disclose your personal information to fulfill the purposes for which it was collected.
  • Any exception will be with prior consent, or as may be required by law.
  • Also, we will keep information only for as long as it is needed to fulfill the purposes for which it was collected.

Customer support:
Any attempts to undermine, slander, threaten, swear at, or cause harm to a HomeByMaster support staff is strictly prohibited and is grounds for immediate termination of account and membership in HomeByMaster.

Accessing Information

  • You may access and verify your personal information and find out to whom we have disclosed it.
  • At the time of your request, we will need specific information from you to verify your identity, before we can provide you with the personal information we hold.
  • If you identify any incorrect or outdated information requiring amendment, please contact us.
  • We may ask you to put your request for a correction in writing.

Changing Personal Information

  • We are committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes we have identified. To help us keep your personal information up-to-date, we encourage you to notify us of inaccuracies or corrections as often as you wish.
  • If you identify any incorrect or outdated information requiring amendment, please contact us. We may ask you to put your request for a correction in writing.

Contact Us

  • Contact us with questions, concerns, or complaints about privacy or personal information.
  • We will inform you of our complaint procedures and will assist you in resolving the situation.
  • If a complaint is justified, appropriate measures will be taken.

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